Our games ensure equal opportunities for all our users. The game rules and regulations apply to every player equally. We take every measure possible to avoid hacking or cheating on our platform. Deadlines are put in place for joining each tournament to ensure every user has an equal opportunity at the game.
All rules, odds, and game mechanics are made accessible to all users, ensuring transparency in the gaming process.
Payments: We at Zupee have integrated a safe & secure withdrawal process to ensure the smooth withdrawal of money for our users. We work with trusted third-party payment gateways with 3-D secure authentication that guarantees the safety and security of all financial transactions. We do not store your financial/payment instruments like credit cards and debit cards, UPI handles, and wallet details with us and these are stored only with authorized technology service providers and entities permitted to store such data in accordance with applicable laws and regulatory directives.
Keeping in mind the importance of being accessible to our users, Zupee has built processes where users can reach out and raise issues on our Helpdesk section. Resolutions to issues raised are provided within a short span and can be easily tracked by the users.
Protecting User Information Zupee deploys industry leading data security protocols and measures to protect personal user information like PAN card details and bank account details. Any personal information shared with us is only used for user verification and is not disclosed to any outside parties except for in special cases where it is required to use their services for verification, or unless required to be disclosed under compulsion of law, or by law enforcement, regulatory or judicial authorities as provided in our Privacy Policy.
Zupee is a skill-based platform that can help gamers improve their strategic prowess, decision making, and time-management skills. Our games are compliant with all the applicable laws and regulations.
A “Random Number Generator” (RNG) certificate is a sign of approval from a certified RNG testing body, ensuring statistical randomness in the numbers generated by the application elements like the dice etc. These standards establish that the numbers generated are entirely random and unpredictable, thus promoting honest gameplay.